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FAQs
1. Who does the painting & who will supervise the job?
L & M Ceiling & Wall Repairs Company uses the "Lead Painter" system. Each of our Lead Painters manages a set crew of 2-3 painters. Although crew members change from time to time, the continuity this system offers has many advantages. For example, they are more productive and efficient as a team.
2. I've had bids before, and I get some prices that are high, low, and all over the place. Why?
The cost of a job is usually determined by the level of thoroughness, attention to detail and quality desired. For example, it costs more to properly prepare a surface for painting than to give it the "quick once over." We would be happy to review in detail our calculations for your project so you can make a fair comparison with other bids.
3. The last painter we hired would work for a few days, then be gone for a couple days. Always start
Yes. We'll stay with the project and work until your painting is completed. Our goal is to have the same crew work on your job from start to finish.
4. Do you protect our furnishings and clean up after you are done?
Yes. Floors, furniture and areas that are not supposed to be painted will be covered with drop cloths or plastic sheets. On completion we will pick up and clean up to return your home to the condition that we found it.
5. Do you have references?
Yes, our references are available upon request. In addition to our customer references, we are careful to check all references of new hires. L & M Ceiling & Wall Repairs is proud to be a drug-free business. Our reputation means everything to us, whis is why we have a thorough new-hire screening process, including a careful background check.
6. Do you have a warranty?
Yes, a one year limited warranty on most work. The warranty is included in our proposal package.
7. Are you licensed, bonded and insured?
Yes. L & M Ceiling & Wall Repairs Company, is licensed by the State of Texas In addition to state mandated bonding requirements, we also maintain general liability insurance with $2 million dollar aggregate coverage, automobile liability insurance to $1 million dollars, and worker's compensation insurance.
8. Can you help with other things besides painting, like drywall repairs, wallpaper or carpentry?
We are able to complete wall and ceiling repairs, install wallpaper and perform small carpentry tasks associated with the painting project. For larger jobs we are happy to refer you to our network of speciality contractors.
9. What kind of paint do you use?
We use premium quality products from all the major suppliers. However, the brand of paint we use can be influenced by other factors including customer preference, the nature of the project, and other bid specifications.
10. What do I have to do in order to get ready for the painters?
The only items we ask the customer to move are the small knick-knack type items and pictures. We come expecting to move furniture, window treatments and switch plates. Upon completion of the painting we will place all items we moved back to their correct locations.
11. Why hire L & M Ceiling & Wall Repair Company?
Of the many reasons to hire L & M Ceiling & Wall Repairs Company, none is as important as your complete satisfaction. Our goal is to provide you with an exceptional paint job that meets or beats your expectations and will protect your investment for years to come. We are proud of our reputation as one of the most reputable painting contractors, and are equally as proud that the majority of our work comes from referrals by truly satisfied customers.
L & M Ceiling & Wall Repair Company specializes in providing the highest quality painting services and has successfully completed projects ranging from residential properties and homeowner associations to commercial jobs for leading national companies. We complete over 150 projects per year and our commitment to your complete satisfaction is of utmost importance.